What is responsible gaming and why does it matter?
Responsible Gaming It means treating gaming purely as a form of entertainment — not as a source of income or a solution to life's problems. At bb22, we constantly remind our players that gaming should be fun, not stressful.
Millions of players in Bangladesh enjoy online gaming every day. Most play responsibly, but some occasionally lose track of their limits. To prevent this, bb22 has built a comprehensive responsible gaming framework.
Gaming becomes a problem when a person keeps playing to chase losses, or when gaming begins to affect their family life, work, or sleep. bb22's Responsible Gaming section is here to support you in all of these situations.
Recognizing the Signs of Problem Gaming
Review the table below and assess yourself honestly. If you notice any signs under the "High Risk" category, contact our support team immediately.
| Signs | Risk Level |
|---|---|
| Occasionally exceeding the budget | Low |
| The urge to place bigger bets after a loss | Medium |
| Being unable to stop gaming | Medium |
| Hiding gaming activity from family and friends | High |
| Gaming with money meant for essential expenses | High |
| Gaming affecting your sleep or work | High |
| Feeling restless or irritable when not gaming | High |
bb22 Responsible Gaming Tools
Bb22 gives every player full control over their gaming activity. The tools below are completely free and can be activated from your account at any time.
Deposit Limit
Decide in advance how much you will deposit per day, week, or month.
- 1 Go to Account Settings.
- 2 Select the "Responsible Gaming" option.
- 3 Set daily / weekly / monthly limits.
- 4 Reducing a limit takes effect immediately; increasing one takes effect after 24 hours.
Cool-Off Period
Take a temporary break — suspend your account for anywhere between 24 hours and 30 days.
- 1 You will not be able to log in while a cool-off period is active.
- 2 Your account reactivates automatically once the period ends.
- 3 Promotional emails will be paused during this period.
Self-Exclusion
Suspend your account for 6 months to 5 years for an extended break.
- 1 Once Self-Exclusion is active, your account cannot be accessed in any way.
- 2 To reactivate after the period ends, you will need to contact support.
- 3 Your balance will be kept secure throughout the Self-Exclusion period.
Session Time Limit
Set a session time limit before you start playing. You will be automatically logged out once the time is up.
- 1 Select 30 minutes, 1 hour, 2 hours, or a custom duration.
- 2 You will receive an alert 5 minutes before your time is up.
- 3 If play continues after alerts, an automatic logout will be triggered.
Responsible Gaming Self-Assessment
Read through the questions below and answer them yourself. This is just for you — be honest.
1. Have you ever spent more money on gaming than your budget allowed?
2. Have you placed larger bets in an attempt to recover money you lost?
3. Is gaming negatively affecting your sleep, work, or relationships?
4. Have you tried to quit or cut back on gaming but been unable to?
8 Golden Rules for Safe & Enjoyable Gaming
- Set your budget in advance: Decide how much you are willing to spend before you start playing. Do not exceed that limit.
- Set a time limit: Set a time limit before each gaming session. Use an alarm to keep yourself on track.
- Know when to stop after a win: Walk away after a big win — don't let greed keep you playing. It's the hardest rule, but the most important one.
- Never chase your losses: Accept your losses and save your funds for another day.
- Never game under the influence of alcohol or emotional stress: It becomes harder to make sound decisions when you're in this state.
- Let your family know: Talk openly with your family about your gaming habits. Keeping it hidden only adds to the stress.
- Take regular breaks: Take at least a 15-minute break every hour. Get up, walk around, drink some water.
- Don't make gaming your only source of enjoyment: Take part in other hobbies and social activities. Keep a healthy balance in your life.
Minor Protection & Parental Controls
bb22Only individuals aged 18 or older may create an account. We follow a strict policy to protect minors.
- Age verification is mandatory at registration.
- A government-issued ID will be requested if age is in doubt.
- Parents can install parental control software on their devices.
- If you suspect a minor is using an account, notify our support team immediately.
bb22's Commitment to Responsible Gaming
Transparency
The RTP (Return to Player) rate for every game is clearly displayed. We never make false promises about winnings.
Player-First Policy
The mental and financial well-being of our players is the top priority in every decision we make.
Continuous Improvement
We are constantly improving our Responsible Gaming tools and adding new safeguards.
Support without judgment
If you reach out for help, our team will be there for you — no questions asked, no judgment. There's nothing to hide.
Benefits of Responsible Gaming
Deposit Limit Control
Set your own daily, weekly, or monthly deposit cap. Takes effect immediately once configured.
Session Time Limit
Auto-logout after a set period. A simple way to protect yourself from excessive gaming.
Self-Exclusion Benefits
Need a longer break? Keep your account inactive for anywhere from 6 months to 5 years.
Real-Time Alerts
Get instant notifications as you approach your spending limit. Stay aware at every step.
24/7 Support
Reach our Bengali-speaking support team any time. We're always here for you.
Loss Limit Settings
Gaming stops automatically once you reach a set loss amount. Keep your financial exposure in check.